Request assistance with:
- Software security reviews
- New technology quotes & refresh
- Technology consulting
- Deskside support
- Classroom support
- Reporting & analytics
Request CISA technology services
What is this service?
Request technology solutions offered internally by CISA's technology support staff. This does not include standard deskside and classroom break/fix services. Find those request forms further down this page.
Includes software security reviews, audio/visual refresh, inventory changes, assistance with UTO offered services, web consulting, technology shipping and delivery, CISA Software assistance (Wrike, Slack, Asset Tiger), and other technology business analysis/consulting services.
Why would I need this service?
Do you have a project that includes a piece of technology? Are you unclear how to use a technology available at ASU? Would you like to start a security review for new software or a renewal of old software? Use the following form to request a one on one consultation to address your technology needs.
Software Security Review
Software security reviews are the first step to purchasing any software at ASU. These reviews are completed by a dedicated team within the ASU Enterprise Technology team and is reviewed by CISA personnel for risks before being implemented. Depending on the software's complexity, integrations, and information housed, security reviews can take anywhere between 2 weeks and 6 months. Entering a software security review does not guarantee that CISA will accept the risk to implement/purchase the software.
Technology purchase request
Please use the link below to request a technology purchase. This includes but is not limited to webcams, mics, docking stations, computers, tablets, software, and peripherals.
Request ET classroom support
Request classroom support including room access, supplies (markers, erasers, etc.), furniture (move/repair), and other support as needed..
What is this service?
ASU Faculty and Staff can use Classroom Support for assistance with the following issues:
- Classroom equipment and technology-related issues.
- Request Training on specific classroom equipment.
- Requesting new classroom equipment/technologies and software.
Why would I need this service?
- Having an issue with the equipment or technology in a classroom.
- Need some training on a piece of equipment in a classroom.
- Need to request a new piece of equipment or software for a classroom.
Request ET deskside support
Request troubleshooting and repair for mobile or desktop hardware and software that are currently experiencing issues and need expert guidance.
What is this service?
This catalog item is to request support from the Deskside Support Team.
Why would I need this service?
You need assistance troubleshooting, or repairing hardware or computer systems that are currently experiencing issues and need expert guidance.